Wednesday, October 13, 2010

Meeting Notes from In Conversation with Harsh Mariwala

Notes from In Conversation with Mr. Harsh Mariwala session at Marico Office on October 5, 2010.

ATTRACTING QUALITY TALENT:
- Value proposition from professional consultants.
- Choose talented consultants.
- Start small to analyze chemistry.
- Build rapport between the team and the consultant.
- Healthy brainstorming.
- Execution of plans is the key.
- Alignment very crucial in execution.
- Analyze quality of talent needed.
- Clarity about profile of candidates is very important.
- Analyze what is critical to succeed for the organization.
- Involve the team in the analysis.
COST MANAGEMENT:
- Marico worked with Accenture to save 10-15 crores per year.
- Organization is very cost focussed.
MANAGEMENT:
- Manage stakeholder expectations.
- Address issues. Do not delay things.
- FAMILY BUSINESS issues. Code of conducts, etc.
MANAGING BELIEFS MANAGING CULTURES DIFFERENT BELIEFS.
- Write random thoughts and give to the team to brainstorm.
- Get feedback.
- Brainstorm and finalize on value document.
- Involving people improves commitment.
- Participative planning helps.
- Top-down communication is the key.
- 3 Ps - People -> Products -> Profits.
- Open House.
- Open Culture.
- Challenge when new person comes in.
- Reinforce processes.
- Odd persons leave.
- Empower managers at a very young age.
- Competitors offer International postings. - Counter move by more empowerment.
- Give time to find jobs if the person has to move out.
- Treatment with a human touch if the person has to be asked to leave.
- No person should be left on the road.
- What is good for business? is always the first question that takes priority.
- All ex-employees are your ambassadors. Benefits in the long run.
- Some people left and came back.
- Robust Goals review process.
- Each person writes the goals.
- Score on the goals.

ATTRACTING TALENT:

- Track competition.
- Establish rapport and relationships.
- Can be leveraged later.
- Sow seeds to help key persons whom you are attracting.

- Reference checks.
- Multiple interviews.
- Detailed reference checks - personal meetings with references help.

Next session - 26th November 10:00 am to 1:00 pm
- Crafting an employee - value proposition. Very important to have clear and concise goals at every step. Communication with all stakeholders is very important. Importance of working chemistry with different personalities.

4 comments:

  1. Mr. Mariwala statements echo a similar mantra made by mr. Bill Marriott chairman founder of the Marriott group of hotels "you take care of your associates...the associates will take care of your customers.... and the business will take of itself"...the key word being associates as he firmly believed that the employees are equal partners to the success or failure of the business and always referred to them as associates of the company. Brilliant stuff Chetan and very inspiring. Look forward to more insights....regds hemang

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  2. Absolutely, Hemang. Most success stories have a common thread. Win-win strategies that add value to all associates aka stakeholders.

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  3. good insight and a nice idea to share the notes as well.. Well done Chetan..

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